Salesforce layoffs 2026 have removed nearly 1,000 jobs, according to a Business Insider report. The cuts affected teams including marketing, product management, data analytics, and the Agentforce AI unit as Salesforce expands AI-driven operations.
What changed in Salesforce layoffs 2026
Salesforce has reduced staff at the start of February as part of a new round of workforce cuts. Employees from several departments reported that their roles had been eliminated, with many sharing updates through LinkedIn posts. The reported job losses affected teams such as marketing, product management, data analytics, and AI-related functions.
Business Insider reviewed at least nine public posts from employees describing the layoffs across different groups. The report also said that two workers confirmed the reductions directly while speaking to the publication.
Salesforce job cuts reach Agentforce and support functions
The Salesforce job cuts included roles connected to Agentforce, the company’s AI product built around autonomous bots. Agentforce is designed to help businesses automate routine tasks, handle workflows, and improve efficiency through AI-driven agents.
Salesforce has positioned the platform as a key part of its future operations. CEO Marc Benioff has said Agentforce is now embedded across the company’s products and serves as the foundation for new AI services.
Executive changes coincide with Salesforce layoffs 2026
The workforce reductions come during leadership transitions at Salesforce. The company has appointed six new executives to senior roles as it reshapes its top management team. These appointments replace five senior leaders who have announced their departures since December.
The changes signal a period of internal restructuring at the company. Salesforce is adjusting both its leadership structure and its operational priorities as it increases focus on AI-driven products such as Agentforce.
AI agents already reshaped teams before Salesforce layoffs 2026
Salesforce has increased AI use across operations. In August, Benioff said AI agents helped shrink the customer support workforce.
He said the support team fell from about 9,000 employees to around 5,000 through AI-driven tools.
Next steps for Salesforce after the job cuts
Benioff said Agentforce has expanded steadily since Salesforce introduced the platform in 2024. He noted that the system now has tens of thousands of deployments across customers. Companies use the AI agents to automate routine workflows and speed up internal operations.
Salesforce has also positioned Agentforce as part of its core product strategy. Benioff said the platform now connects across services and supports multiple business functions.
