The OpenAI backlash intensified in March 2026 after the company agreed to allow the U.S. Department of Defense to use its AI models on a classified network. According to Times of India (March 2026), more than 1.5 million ChatGPT users left the platform within 48 hours following the announcement.
OpenAI backlash linked to Pentagon AI agreement
The OpenAI backlash began after the company approved a Pentagon agreement involving the deployment of its AI technology in secure military systems.
The decision triggered criticism across online platforms. Some users accused the company of supporting military programs by allowing access to its artificial intelligence models.
A boycott-tracking website, cited by Forbes, reported that more than 1.5 million users cancelled ChatGPT subscriptions within two days of the announcement. However, OpenAI has not confirmed the reported loss of subscribers.
Anthropic Claude vs ChatGPT debate intensifies
At the same time, the Anthropic Claude vs ChatGPT debate gained attention in the AI industry. Rival company Anthropic declined to give unrestricted government access to its models.
Some users supported that decision and switched platforms. Over the weekend, Anthropic’s Claude chatbot reportedly reached the top position in App Store rankings, surpassing ChatGPT.
The shift reflected how the OpenAI backlash influenced user choices in the AI market.
Other issues fuel OpenAI backlash
Several additional controversies also contributed to the OpenAI backlash. Critics pointed to reported contracts involving Immigration and Customs Enforcement (ICE).
Some users also referenced reports about a $25 million donation by OpenAI president Greg Brockman to MAGA Inc.
Boycott campaigns cited these developments together with the Pentagon agreement as reasons for leaving the ChatGPT platform.
Users explore data export and AI alternatives
Amid the OpenAI backlash, some users searched for ways to move their information from ChatGPT to other services.
ChatGPT allows users to export stored data through account settings. The platform then sends a download link through email after processing the request.
Anthropic also published instructions explaining how people can transfer saved conversation context into Claude accounts. This guidance encouraged some users to shift platforms during the ongoing controversy.
