The United Arab Emirates will transition 50% of its government services, sectors, and operations to autonomous artificial intelligence systems within two years. This directive comes from President Sheikh Mohamed bin Zayed Al Nahyan and marks one of the world’s most ambitious public-sector digital transformations.
- UAE bets on ‘agentic AI’ to redefine governance
- Performance of government entities tied to AI adoption
- Task force and leadership oversight to drive execution
- Building on two decades of digital transformation
- New policies to support data, services, and efficiency
- Broader reforms span trade, sustainability, and innovation
- People remain at the centre of transformation
The announcement was made by Sheikh Mohammed bin Rashid Al Maktoum, who described the plan as a shift toward a new AI-driven governance model.
UAE bets on ‘agentic AI’ to redefine governance
The initiative focuses on adopting agentic AI systems. These systems can execute tasks, manage workflows, and support decisions without human intervention. As a result, the government aims to improve efficiency and deliver faster services.
Sheikh Mohammed said AI will act as an “executive partner” to government entities. It will monitor data, provide insights, and recommend actions in real time. Moreover, it will help optimise operations and reduce costs.
Performance of government entities tied to AI adoption
The leadership has linked performance evaluation to AI implementation. Ministers and senior officials will be assessed based on how quickly they adopt AI tools and meet new standards.
At the same time, the government will train all federal employees in artificial intelligence. This move will ensure that the workforce can manage and scale AI-driven systems effectively.
Task force and leadership oversight to drive execution
Sheikh Mansour bin Zayed Al Nahyan will oversee the rollout of the initiative. Meanwhile, a dedicated task force led by Mohammad Al Gergawi will track implementation and performance.
The rollout will follow a phased approach. Authorities will assess impact continuously before expanding adoption across ministries.
Building on two decades of digital transformation
The UAE’s AI push builds on more than 20 years of digital progress. The country has already moved from eGovernment to mobile government and integrated digital platforms such as UAE Pass.
Earlier milestones include the launch of the UAE Artificial Intelligence Strategy 2031 and the appointment of the world’s first Minister of State for AI in 2017. These steps have positioned the UAE as a global leader in digital governance.
New policies to support data, services, and efficiency
The Cabinet approved several frameworks to support this transition. These include the UAE Code for Government Services and the Zero Bureaucracy programme, which aim to simplify processes and improve user experience.
Additionally, new policies on digital records and data sharing will ensure secure and efficient use of government data. A national framework will allow entities to collect data once and reuse it across systems.
Broader reforms span trade, sustainability, and innovation
Beyond AI, the Cabinet approved multiple strategic initiatives. These include reforms in trade negotiations, sustainability projects, and global partnerships.
Notably, the government reviewed biofuel projects that aim to convert waste into sustainable aviation fuel. It also plans to host major global events in 2026, strengthening its role as a hub for innovation and collaboration.
People remain at the centre of transformation
Despite the rapid adoption of AI, the leadership emphasised a human-first approach. Sheikh Mohammed noted that the goal is to improve quality of life and unlock human potential.
Therefore, while AI will drive efficiency, people will continue to shape the future of governance in the UAE.
