The United Arab Emirates is moving quickly to embed artificial intelligence across its economy. Companies and government entities now integrate AI into core operations rather than treating it as a separate tool. Organisations across telecom, finance, and government are shifting from small AI experiments to AI-native systems. These systems learn continuously and improve performance over time.
According to Atul Soneja, Chief Operating Officer at Tech Mahindra, the UAE’s strong digital infrastructure supports this rapid transition. “UAE organisations have long led global technology adoption,” Soneja said. “Their infrastructure and policies allow companies to scale AI faster than many global peers.”
Government, Telecom and Finance Lead AI Adoption
Government departments have already begun testing autonomous citizen-service systems. These platforms automate requests and improve service delivery. Telecom companies are building self-optimising networks powered by AI. These systems monitor performance and adjust operations automatically.
Financial institutions are also adopting advanced technologies. Many banks now use AI for real-time risk monitoring and fraud detection. These developments signal a broader shift toward intelligent enterprise models across the region.
AI Will Elevate Human Roles
Experts say AI will transform how people work rather than replace them. Soneja believes AI will handle repetitive tasks while employees focus on strategy and judgment. “By 2030, humans will not just use AI. They will augment it,” he said.
In this model, workers collaborate with intelligent systems. Humans guide outcomes and ensure ethical oversight. The UAE’s investments in digital skills and future talent will support this transition.
Quantum Computing Emerges as the Next Frontier
Alongside AI, Quantum Computing is gaining attention in the UAE. Industries that require large computing power will likely adopt it first. These include government, telecom, finance, energy, and advanced manufacturing.
Soneja explained the relationship between the two technologies. “AI acts like the brain, while quantum computing provides the raw power,” he said. Hybrid systems that combine classical and quantum computing could solve complex problems faster. These may include logistics optimisation, derivatives modelling, and advanced AI training.
Responsible AI Governance Remains Critical
As AI and quantum technologies expand, governance will play a critical role. Organisations must demonstrate responsible and transparent AI practices. Strong governance will build trust among users, regulators, and investors.
Experts believe the UAE has strong advantages in this area. The country combines progressive regulation with advanced infrastructure and a clear technology vision.
