The Block restructuring will cut the company’s workforce by about 40 percent. This change lowers the company’s headcount from more than 10,000 employees to fewer than 6,000.
Dorsey described the move as one of the most difficult decisions in the company’s history. However, leadership said the layoffs do not reflect employee performance.
Instead, the restructuring focuses on simplifying the organization and creating flatter teams.
Impact on employees and severance support
The Block restructuring affects thousands of workers across multiple teams. Employees leaving the company will receive a severance package equal to 20 weeks of salary.
Dorsey apologized to staff and acknowledged the impact of the layoffs. He also stated that the changes relate to structural adjustments rather than individual contributions.
During the process, one employee was mistakenly terminated due to a clerical error. The company later reinstated the worker after discovering the mistake.
In addition, Block said it will provide support to affected employees during the transition period. The company plans to assist workers with career guidance and job search resources. Meanwhile, management continues internal discussions to reorganize teams and simplify reporting structures. The restructuring aims to build smaller and more efficient teams as the company increases its focus on artificial intelligence and faster product development.
Block restructuring signals shift toward agile teams
The restructuring also highlights Block’s move toward smaller and flatter teams. Company leadership believes this structure can improve speed, collaboration, and coordination in technology development. By reducing layers of management, the company expects faster decision-making and more direct communication between engineers, product teams, and executives.
Block executives say artificial intelligence tools will play a larger role in product design, operations, and decision-making. The company plans to integrate AI into development workflows, internal analytics, and customer-facing services.
Leaders also believe that AI-driven systems can support faster innovation and improve efficiency across teams. The Block restructuring therefore reflects a long-term effort to align the company with emerging technology trends while building a more agile organizational structure.