Shoug Al Ali has joined National Bank of Kuwait (NBK) as Vice President, Head of Merchant Acquiring & Partnerships. Her appointment follows more than 13 years with the bank, including experience across retail banking, corporate relationship management and merchant relations.
Shoug Al Ali banking career at NBK
Al Ali’s career at National Bank of Kuwait began in February 2013 in the Retail Banking division, where she worked until August 2014. Subsequently, she moved into corporate banking, serving as Senior Corporate Relationship Officer from August 2014 to October 2022.
In October 2022, Al Ali took up the position of Head of Merchant Relations, Rewards & Loyalty Programme. She held this position until November 2026, before moving into her current leadership role.
Her professional experience at NBK spans merchant relations, corporate relationship management and retail banking. These roles have formed the foundation of her career within the financial services sector.
Merchant acquiring and Partnerships leadership
Al Ali’s latest appointment places her at the head of Merchant Acquiring & Partnerships at National Bank of Kuwait. The position follows her previous responsibilities in merchant relations, rewards and loyalty programmes.
Her professional profile reflects experience across several banking functions, including retail banking, financial analysis and loans. Her career progression within NBK has included positions in both corporate and retail banking, followed by leadership responsibilities in merchant relations.
Shoug Al Ali education and professional development
Al Ali holds a Master of Business Administration from Gulf University of Science and Technology, which she completed between 2014 and 2016. She also earned a Bachelor of Business Administration in Accounting from the American University of Kuwait between 2010 and 2012.
Earlier, she completed a Diploma in Business Management at the Australian College of Kuwait from 2008 to 2010.
Her professional certifications include Effective Mentoring & Empowering, Developing & Expanding Small Business with Effective Marketing and Management Tools, The Basics of Islamic Finance, and Anti Money Laundering & Combating Financing Terrorism.
Al Ali’s career at National Bank of Kuwait reflects progression across multiple banking functions. Her appointment as Vice President, Head of Merchant Acquiring & Partnerships, builds on more than 13 years of experience within the institution.
