VCG Markets has appointed Ben Susanna as Chief Growth Officer, strengthening its senior leadership team as the Dubai-based brokerage continues its expansion efforts under Group CEO Brian Myers.
The company announced that Susanna will lead growth strategy across the business. His remit includes client experience, feedback-led development, and the use of artificial intelligence across the trading journey.
Ben Susanna joins VCG Markets from Equiti Group
Ben Susanna joins VCG Markets after more than three years at Equiti Group, where he served as Global Head of Client Retention.
Before Equiti Group, Susanna worked at OANDA. His responsibilities there focused on sales and client retention across the UK and European Union markets.
The appointment brings experience in client engagement, retention, and growth strategy to VCG Markets as the company continues to build its leadership team.
Focus on client experience and AI integration
In his new position, Susanna will oversee initiatives designed to support business growth through client-focused strategies.
According to VCG Markets, his responsibilities will include improving the client experience, incorporating customer feedback into product and service development, and advancing the use of artificial intelligence throughout the trading journey.
The role also reflects the company’s emphasis on data-driven decision making and technology-enabled client engagement.
Appointment comes during expansion phase
The leadership appointment follows VCG Markets’ ongoing expansion efforts.
The company said it continues to scale its operations following progress on its regulatory position in the United Arab Emirates and as part of a broader strategy to grow across international markets.
Susanna’s appointment adds to the senior leadership structure that is guiding the company’s growth plans.
Building the leadership team
The addition of a Chief Growth Officer comes as VCG Markets continues to strengthen its executive bench during a period of operational expansion.
The company has linked the role to growth strategy, client engagement, and technology adoption. Those areas remain central to its current business priorities as it expands its presence across global markets.
