According to NDTV, “Dr Amandeep Singh Gill: ‘AI Reshaping Jobs. It Needs Rules, Not Panic’: Top UN Technology Envoy to NDTV,” UN technology envoy Dr Amandeep Singh Gill said AI job loss in India could increase as automation expands in IT and outsourcing sectors ahead of India hosting a global AI summit.
Gill said Artificial Intelligence is changing work patterns across industries. He noted that machines are already replacing routine tasks in software services and call-centre operations.
What changed in AI job loss in India
Gill described AI as a general-purpose technology with effects similar to electricity or the steam engine. He said newer AI systems can now handle pattern recognition, reasoning, and conversation-based work at higher levels than before.
He pointed to efficiency gains in coding, where companies report reduced human involvement by 20 to 40 percent. This shift raises concerns about job loss in India, especially in lower-end service roles.
Impact on IT sector job disruption
The envoy warned that IT sector job disruption will hit India’s workforce because of its global dependence on software exports and BPO employment. He said AI agents can increasingly manage customer support conversations, putting workers in routine roles at risk.
Gill said new employment areas are appearing in AI model tuning and data-related tasks. However, he added that large-scale reskilling will be required to manage AI job loss pressures.
How governance may shape AI job loss in India
Gill also raised concerns beyond jobs, including algorithmic bias, misinformation, and wealth concentration among a few firms and countries. He said unchecked AI growth could widen economic divides.
He noted that India has enacted data protection legislation, while the UN adopted the Global Digital Compact in September 2024 to support shared AI governance.
Gill said certain applications, such as lethal autonomous weapons, should face legal limits. He stressed that humans must remain in control of technology as AI job loss in India becomes a growing policy issue.
