GenAI adoption among Indian employees climbed to 62% in 2025, EY reported on December 24. The findings cover workers and employers across India. Usage now exceeds global levels. The trend matters as companies integrate AI into daily operations and workforce planning.
What changed in GenAI adoption
GenAI tools now form part of routine work for most Indian employees. EY’s 2025 Work Reimagined Survey shows India leading the global AI Advantage index with a score of 53. The global average stands at 34.
The survey draws on responses from 15,000 employees and 1,500 employers across 29 countries. The data shows Indian organisations moving past pilots and trials. GenAI now supports core business tasks.
Both managers and staff report benefits from this shift. Productivity, decision-making speed, and output quality improved across sectors.
Why GenAI matters for Indian workplaces
Indian employers reported strong returns from GenAI use. Nine in ten said AI improved productivity. Employees shared similar views, showing alignment across organisational levels.
Trust also remains high. Respondents expressed confidence in how companies manage data privacy, accountability, and explainability. These factors continue to slow adoption in several global markets.
Despite growing GenAI use, traditional job priorities still shape employee decisions. Workers ranked bonuses and flexible work above most other satisfaction drivers.
Gaps beneath GenAI momentum
The survey pointed to gaps in skill building. Both employers and employees said new capabilities are essential as AI use grows. Yet most workers spend under 40 hours a year on learning related tools.
Employees who dedicate more time to training report higher productivity and lower attrition intent. The contrast reveals a skills challenge beneath India’s strong adoption levels.
Anurag Malik, partner and national leader for people consulting at EY India, said adoption alone does not ensure impact. He said skills investment and role clarity help build confidence and engagement.
What comes next
GenAI now touches multiple roles and functions across India. The survey shows early advantages from rapid use. It also shows the need for sustained focus on skills, governance, and workforce readiness.
