Dubai-based digital payments platform du Pay has appointed Roberto Mancone as its new Chief Executive Officer, marking a pivotal leadership shift as the company enters its next stage of growth. The move comes as du Pay evolves beyond its early scale-up phase. The company now aims to expand its footprint in the UAE’s fast-growing digital financial services market.
Veteran fintech leader to steer strategic growth
Mancone brings over 25 years of experience in fintech and digital banking. He has worked across the US, Europe, the UK, and the GCC.
Most recently, he served as CEO of Beyon Money in Bahrain and the UAE. During his tenure, he helped launch and scale a national digital finance platform backed by a sovereign fund.
In his new role, Mancone will lead du Pay’s overall strategy. He will also oversee commercial growth, regulatory alignment, and operations. The company expects his leadership to accelerate innovation and strengthen ecosystem partnerships.
du Pay expands services under UAE Central Bank framework
du Pay operates under the regulatory oversight of the UAE Central Bank. It already offers a wide range of services. These include peer-to-peer transfers, remittances, merchant payments, and debit cards.
Additionally, users can access IBAN accounts and cash-in/cash-out services. The company now plans to expand into lending, insurance, and investment products. It will achieve this through in-house development and strategic partnerships.
Focus on financial inclusion and cashless economy
The company has positioned itself as a key player in the UAE’s push towards a cashless economy. It also aims to improve financial inclusion, especially for underserved residents.
du Pay has crossed 1.4 million downloads within two years. It has also processed over AED 4 billion in transactions so far.
Its platform offers zero-balance digital wallets with free IBANs. Users can send money to more than 200 countries. They can also pay bills, recharge mobiles, and make peer-to-peer transfers easily.
Innovation drives adoption among underserved users
In 2025, du Pay launched its ‘Salary in the Digital Wallet’ feature. This allows employers to pay salaries directly into digital wallets without requiring a bank account.
As a result, the platform has removed traditional banking barriers for many workers.
The company’s innovation has earned industry recognition. It won the E-Payment Solution of the Year award at the Entrepreneur Leaders in E-Business Awards 2025. It also received Visa’s Partnership Excellence Award.
Chairman highlights strategic importance of appointment
Fahad Al Hassawi, Chairman of du Pay, welcomed the appointment. He said Mancone’s experience will help strengthen partnerships and drive innovation.
He added that the company remains committed to transforming digital payments in the UAE.
Backed by du’s infrastructure and vision
du Pay operates under Emirates Integrated Telecommunications Company (EITC). It leverages du’s infrastructure and digital ecosystem to scale its services.
The platform continues to focus on accessibility, security, and user-friendly financial solutions. It aims to make digital finance available to every resident in the UAE.
