Al Masraf appoints Ahmad Yousuf as Chief Retail Banking Officer. He becomes the first UAE National to hold the role at the bank.

Ahmad Yousuf appointed Chief Retail Banking Officer at Al Masraf

Kavya Pillai
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Kavya Pillai
Kavya Pillai is a subeditor and journalist at StrongYes Media, covering UAE HR news, corporate leadership movements, and the region’s leadership pulse. Trusted to run a...
4 Min Read

Al Masraf has appointed Ahmad Yousuf as Chief Retail Banking Officer, according to his professional profile. Yousuf has held the role since July 2026 and is based in Dubai, United Arab Emirates.

Yousuf has been part of Al Masraf’s Succession Nominees since 2023. His appointment therefore follows the bank’s existing succession planning framework and its focus on developing internal talent and leadership pathways.

The appointment also makes Yousuf the first UAE National to hold the position of Chief Retail Banking Officer at Al Masraf. The move forms part of the bank’s Emiratisation efforts and its focus on developing UAE National talent for senior leadership positions.

Ahmad Yousuf’s banking experience

Yousuf brings 17 years of experience in banking, with a career focused on Treasury and financial markets. His experience includes leadership roles across Treasury, Investment and Retail and SME banking.

Before becoming Chief Retail Banking Officer, Yousuf served as Head of Treasury and Investment and Acting Head of Retail and SME at Al Masraf. His profile lists the latter role from September 2025.

He also previously served as Head of Treasury and Investment at Al Masraf from December 2022. His profile describes his experience as covering financial management, business growth and team leadership.

Earlier in his career, Yousuf was an Executive Board Member at Al Rawabi from March 2018 to September 2022. He also held the position of Head of Treasury and Investment at Emirates Development Bank during the same period.

Yousuf spent more than a decade at Noor Bank. He served as Head of Investment Solutions, Treasury from March 2007 to December 2017. Before that, he was Corporate Manager, Treasury Sales at Dubai Islamic Bank from September 2003 to March 2007.

He holds a bachelor’s degree in Finance and Financial Management from the Higher Colleges of Technology.

Al Masraf retail banking mandate

In his new role, Yousuf will lead Al Masraf’s Retail and Business Banking businesses. His remit includes strengthening customer relationships, improving the customer experience and supporting sustainable growth across the bank’s retail franchise.

The appointment also adds an experienced Emirati banking executive to Al Masraf’s senior leadership team under CEO Fuad Mohamed.

For Al Masraf, the appointment reflects an approach to succession that combines internal development with progression into senior leadership. Yousuf’s inclusion in the bank’s Succession Nominees since 2023 preceded his move into the Chief Retail Banking Officer role.

The appointment also places national talent development within the bank’s senior leadership structure. Yousuf’s progression follows experience across Treasury, Investment and Retail and SME banking.

Ahmad Yousuf’s leadership background

Yousuf’s career has covered several areas of banking, including Treasury sales, investment solutions, Treasury and Investment leadership, and Retail and SME banking. His profile lists roles at Dubai Islamic Bank, Noor Bank, Emirates Development Bank and Al Masraf.

At Al Masraf, Yousuf moves into the Chief Retail Banking Officer position after serving in senior Treasury and Retail and SME responsibilities. The role gives him responsibility for the bank’s Retail and Business Banking businesses.

The appointment comes as Al Masraf continues to develop its senior leadership pipeline and advance UAE National talent into leadership positions.

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Kavya Pillai is a subeditor and journalist at StrongYes Media, covering UAE HR news, corporate leadership movements, and the region’s leadership pulse. Trusted to run a beat end-to-end, she helps shape the editorial lens StrongYes brings to the Emirates’ business and workplace landscape. Trained as a physiotherapist, she brings a diagnostic instinct to reporting, separating signal from noise with clarity under pressure.